Privacy policy

Last updated 11 November 2026

A first draft, reviewed by legal counsel before launch.

  1. What we collect

    Your business account's details (name, email, mobile and billing details), and your customers' data that you enter or they enter when joining your loyalty card or an order page: name, mobile and visit history.

  2. Why we collect it

    Only to run the products you subscribe to: issuing cards, paging, invoicing and support. We do not sell data or use it for advertising.

  3. Where it is kept

    In Saudi Arabia, isolated per business. Durj staff reach it only for support, with an audit log that cannot be altered.

  4. Marketing messages

    No marketing message reaches a customer without their explicit consent, and every message carries a way to opt out.

  5. Your rights

    You and your customers may ask for a copy of the data, its correction or its deletion under the Personal Data Protection Law, through support.

  6. How long we keep it

    We keep data while the subscription is active; if a trial ends without a subscription, we delete it after 30 days.